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Last updated: 28 August 2026
These Terms and Conditions govern your use of regolite.com and, where applicable, the supply of goods and services by Regolite.
Please read these Terms and Conditions carefully before using this website, requesting a quotation or placing an order with us.
This website is operated by:
REGOLITE LIMITED trading as Regolite
Thames House
Oxford Road
Benson
Wallingford
England
OX10 6LX
Email: info@regolite.com
Telephone: +44 1189 711687
In these Terms and Conditions, “Regolite”, “we”, “us” and “our” refer to the business identified above.
“You” and “your” refer to the person or organisation using our website, requesting a quotation or purchasing goods or services from us.
These Terms apply to:
A separate written quotation, order confirmation, contract or agreed specification may contain additional terms.
Where there is a conflict between these Terms and a specific written quotation or contract agreed by Regolite, the specific written terms will take priority in relation to that order.
You may use this website for lawful purposes only.
You must not:
We may suspend, withdraw or restrict access to all or part of the website where reasonably necessary for maintenance, security, operational or legal reasons.
We take reasonable care to ensure that information on our website is accurate and up to date.
However, information provided on the website is intended as general information and may be changed from time to time.
Product descriptions, specifications, availability, photographs, illustrations, technical information and other website content may be indicative only.
Where the precise specification, performance or suitability of a material is important to your project, you should confirm the relevant requirements with us before placing an order.
Nothing on this website constitutes professional engineering, construction, environmental or other specialist advice.
Regolite supplies recycled and other construction-related materials and products.
The particular description, specification, quantity and price of goods supplied will be set out in the relevant quotation, order confirmation or other written agreement.
Due to the nature of recycled, recovered and aggregate materials, reasonable variations in matters such as:
may occur between batches.
Such reasonable variations will not by themselves mean that the goods are defective, provided that the goods meet any specification expressly agreed between us.
It is the customer’s responsibility to ensure that products ordered are appropriate for their intended use, project and site conditions unless Regolite has expressly agreed in writing to advise on suitability for a particular purpose.
Where you rely upon a specific technical requirement, grading, standard, certification or performance characteristic, you must make that requirement clear before placing your order.
Any recommendations made by us are based on the information available to us at the time.
You remain responsible for ensuring that materials are used, handled, installed or incorporated into works appropriately and in accordance with applicable laws, regulations, specifications and professional advice.
Unless stated otherwise, quotations provided by Regolite:
If no validity period is stated, we reserve the right to revise or withdraw a quotation before an order has been accepted.
Prices may need to be revised if information supplied by the customer changes, including quantities, specification, site location, delivery requirements or access conditions.
An enquiry, purchase order or other request from a customer constitutes an offer to purchase goods or services from us.
A contract is formed only when Regolite accepts the order, whether by:
We are not obliged to accept any order.
We may decline an order because of factors including product availability, delivery limitations, credit status, pricing errors or inability to meet a customer’s requirements.
Prices will normally be those shown in our quotation or order confirmation.
Unless expressly stated otherwise:
We will notify you of any material pricing error identified before supplying the relevant goods.
Payment terms will be specified in the applicable quotation, invoice, account agreement or order confirmation.
Unless alternative credit terms have been agreed, Regolite may require payment in full before goods are supplied or dispatched.
Where credit facilities have been agreed, invoices must be paid within the agreed payment period.
If payment becomes overdue, we reserve the right, where permitted by law, to:
The customer must raise any genuine invoice query promptly.
An invoice dispute concerning one part of an invoice does not normally entitle the customer to withhold payment of any undisputed amount.
Any delivery date or time provided by Regolite is an estimate unless we expressly agree in writing that it is guaranteed.
We will take reasonable steps to deliver goods within the agreed or estimated period, but delivery may be affected by circumstances outside our reasonable control.
These may include:
We will notify the customer where reasonably practicable if we become aware of a significant delay.
The customer is responsible for providing accurate delivery information and ensuring that the delivery location is reasonably accessible and suitable for the delivery vehicle and method being used.
The customer must inform us before delivery of any relevant:
Drivers and delivery personnel may refuse to enter or unload at a location where they reasonably consider that doing so would be unsafe, unlawful or likely to cause damage.
If a delivery cannot be completed because access was unsuitable or information supplied by the customer was incorrect or incomplete, we may charge reasonable additional delivery, waiting, redelivery or transport costs.
Unless otherwise agreed, the customer is responsible for providing a safe and suitable location for unloading.
Where a customer, site representative or other authorised person directs our driver where to unload, Regolite may rely on those instructions provided that it is reasonably safe to do so.
We will not be responsible for damage resulting solely from following a customer’s unloading instructions where the risk was not reasonably apparent to us.
Nothing in these Terms excludes liability which cannot lawfully be excluded.
Where materials are sold by weight, volume or other measurement, reasonable industry tolerances may apply.
Quantities shown on delivery documentation, weighbridge tickets or other measurement records will normally be treated as evidence of the amount supplied unless there is a clear error.
Customers should notify Regolite promptly if they believe there is a discrepancy in the quantity delivered.
Customers should inspect goods as soon as reasonably practicable following delivery or collection.
Any apparent:
should be reported to Regolite promptly, preferably before the materials are used, mixed, installed, processed or incorporated into other works.
This does not affect any rights that cannot legally be excluded or restricted.
Where reasonably possible, customers should retain the affected material and provide photographs or other evidence to allow us to investigate.
Products may not be returnable simply because they are no longer required, particularly where materials have:
Any return must normally be agreed with Regolite in advance.
Where we agree to accept a return that is not due to a fault by Regolite, the customer may be responsible for reasonable collection, haulage, handling or restocking costs.
Cancellation of an accepted commercial order may also be subject to reasonable costs already incurred by Regolite.
Nothing in this section affects cancellation, refund or other statutory rights which apply to consumers.
Unless otherwise agreed, risk in goods passes to the customer when the goods are delivered or collected.
For business customers, ownership of the goods will not pass until Regolite has received payment in full for those goods and any other amounts which are due under the relevant transaction, to the extent permitted by law.
Until ownership passes, the customer must take reasonable care of the goods and must not deliberately dispose of them in a way that would defeat Regolite’s ownership rights.
The customer is responsible for:
We aim to supply goods in accordance with the description and specification agreed with the customer.
If you believe goods are defective or materially fail to meet an agreed specification, please contact us promptly so that we can investigate.
Depending on the circumstances, an appropriate remedy may include:
The remedy available will depend on the nature of the problem, the applicable contract and the customer’s legal rights.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:
For business customers, subject to the above, Regolite will not be liable for indirect or consequential losses arising from a contract where such losses were not reasonably foreseeable or are lawfully excludable.
This may include, where legally permissible:
Regolite will not be responsible for loss caused by the customer’s failure to comply with these Terms, misuse of materials, unsuitable storage or handling, failure to follow appropriate professional advice, or use of materials for a purpose for which they were not suitable.
Any limitation or exclusion of liability in a business-to-business transaction applies only to the extent that it is reasonable and lawful.
We will not be responsible for failure or delay in performing our obligations where this results from events outside our reasonable control.
Such events may include:
Where such an event occurs, we will take reasonable steps to minimise its effect.
Unless otherwise stated, the content of this website, including:
is owned by or licensed to Regolite and is protected by applicable intellectual property laws.
You may view and print reasonable extracts for personal or legitimate business reference.
You may not reproduce, republish, modify, distribute or commercially exploit substantial parts of our website without prior permission.
Our website may contain links to websites operated by third parties.
These links are provided for convenience or information only.
Regolite does not control third-party websites and is not responsible for their availability, security, accuracy, content or privacy practices.
We process personal information in accordance with applicable UK data protection law.
Information about how Regolite collects, uses and protects personal information can be found in our Privacy Policy.
Where either party receives confidential commercial or technical information from the other in connection with an order or business relationship, it should not disclose that information to third parties except:
This does not apply to information which is already public through no breach of confidentiality.
We may suspend supply or terminate an order or ongoing commercial arrangement where the customer:
Where a breach can reasonably be remedied, we will normally give the customer a reasonable opportunity to correct it before terminating the contract unless circumstances justify immediate action.
Termination does not affect rights or liabilities that arose before termination.
Regolite primarily supplies businesses and organisations.
However, where you purchase goods from us wholly or mainly for purposes outside your trade, business, craft or profession, you may be treated as a consumer under UK law.
If you are a consumer, these Terms do not exclude or restrict any statutory rights that cannot lawfully be excluded or restricted.
If there is any conflict between these Terms and your mandatory consumer rights, your statutory rights will take priority.
We may update these Terms and Conditions from time to time.
Changes will apply to future website use and future orders from the date the revised Terms are published.
Changes will not retrospectively alter an existing contract unless agreed between the parties or otherwise permitted by law.
The latest version will be displayed on this page together with the date on which it was last updated.
If any provision of these Terms is found by a court or other competent authority to be invalid or unenforceable, the remaining provisions will continue in effect.
If Regolite does not immediately exercise a right available under these Terms, this does not mean that we have waived that right.
These Terms and any dispute or claim arising from them will be governed by the laws of England and Wales.
Where the customer is a business, the courts of England and Wales will have jurisdiction over disputes arising from the contract unless otherwise agreed.
If you are a consumer, this clause does not remove any rights you may have to bring proceedings in another part of the United Kingdom where applicable.
If you have any questions about these Terms and Conditions, a quotation or an order, please contact:
REGOLITE LIMITED trading as Regolite
Thames House
Oxford Road
Benson
Wallingford
England
OX10 6LX
Email: info@regolite.com
Telephone: +44 1189 711687
